Dear Travel Agencies,
As part of our commitment to information security and protection, as of April 14th, 2025 two-factor authentication (2FA) will be mandatory for accessing Copa Connect Web (SPRK) in all PCCs, both in the production and test environment (UAT).
This measure aims to strengthen access security and guarantee information integrity, reducing risks associated with unauthorized access. To view the detailed guide with the necessary steps for 2FA activation, click here.
If you have any questions or require additional assistance during this process, please call the Copa Connect Desk or create a case in our Web Support Center.
We appreciate your cooperation and commitment to adopting this important security initiative.
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